SHIPPING POLICY
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Overview
At Deyafa Co., we are committed to delivering your orders quickly and efficiently. This Shipping Policy explains our terms and conditions for shipping products purchased from our online store, hosted on Shopify Inc. Please read carefully to understand our shipping process, timelines, and responsibilities.
For any questions or concerns regarding your order or shipping, please contact us at deyafaco@gmail.com or +92 371 1429297.
SECTION 1 - PROCESSING TIME
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.
Processing times may vary during peak seasons, holidays, or promotional periods. We will inform you promptly of any delays.
SECTION 2 - SHIPPING METHODS AND COSTS
We offer multiple shipping options to meet your needs, including standard, expedited, and international shipping (where available). Shipping costs are calculated at checkout based on your order weight, location, and selected shipping method.
- Standard Shipping: Usually delivered within 3–5 business days for domestic orders.
SECTION 3 - SHIPPING DESTINATIONS
Deyafa Co. currently ships to addresses within Pakistan. We reserve the right to limit or restrict shipping to certain cities at our discretion. If your location is outside our shipping range, you will be notified during checkout or via email/phone.
SECTION 4 - ORDER TRACKING
Once your order is shipped, you will receive a shipping confirmation email with tracking details.
If you face any issues with your order, contact us at deyafaco@gmail.com or +92 371 1429297, and we will assist you promptly.
SECTION 5 - LOST OR DAMAGED PACKAGES
Deyafa Co. is not responsible for lost, stolen, or damaged packages once handed to the shipping carrier. However, we are committed to helping resolve such issues:
- Lost Packages: If your order is marked as delivered but not received, contact us within 7 days. We will coordinate with the carrier to investigate.
- Damaged Packages: If your order arrives damaged, document the damage with photos/videos and contact us within 7 days. Refer to our Return Policy for guidance on handling damaged or defective items.
SECTION 6 - CHANGES TO SHIPPING POLICY
Deyafa Co. reserves the right to update, modify, or replace this Shipping Policy at any time. Any changes will be posted on this page. Continued use of our website or services after changes constitutes acceptance.
SECTION 7 - CONTACT INFORMATION
For questions about our Shipping Policy or assistance with your order, contact us at:
📧 Email: deyafaco@gmail.com
📞 Phone: +92 371 1429297
Our team is here to ensure your shopping experience is smooth, safe, and satisfying.
Sincerely,
Deyafa Co.